“‘About 70% of the time, if that claim is first aid only, we’ve avoided the clinical setting…’”
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Stacey and Dave Rocky's Risk Management Team
Rockies Risk Management Minute ·
Jen Tui · The Vergecast · HomeView: Apple just got serious about the smart home | Livestream
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
Claims that most smart-home users only have a doorbell camera or Hue lights, and that a bad first experience kills adoption
“‘About 70% of the time, if that claim is first aid only, we’ve avoided the clinical setting…’”
“Jordan Gall… recalled paying monthly for abandoned cart software… the software was bad… he started CartHook, abandoned cart software with a better user experience.”
“Daily Blooms knows it can do 10 times a normal day on Valentine's Day. Past 10 times, the wheels start getting shaky and customers start having a bad experience.”
“What would the benefit be of pursuing 400K and only hitting 200? The only downside is you feel bad.”
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