“Building the structure and the taxonomy and actually building out the journey framework at the different levels for the teams”
NW
Neil Williams
This is Journey Management ·
“It took me three months to commit to building anything within the platform… I was sketching things out and trying to figure out the taxonomy and the build”
Neil Williams · This is Journey Management · Landscape the garden first: Journey Management at Cathay Pacific with Neil Williams
Play from 36:40
36:40
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What was described
started with a proof-of-concept that took three months to sketch taxonomy and build the first journey in the platform
3 months
Said nearby on the same subject
“I started building back in, I would say, January 2025… it took me almost like eight months building it all by myself”
♫
Said on Profiles in Risk
“It took me three months to design it, but it's nine months until I can actually start to use it.”
PG
Pat Gelsinger
The a16z Show ·
“I will start by identifying maybe 20 to 50 important questions, no more, that potential customers could ask an AI platform during their buying journey.”
♫
Said on Crescendo Agency Podcast: SEO & AI Search
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