“I found a sources slot... sent a few emails... got a response... set up a Zoom... we signed the client.”
♫
Said on Govcon Giants
“Make sure they are proactive and set expectations on the front end… they’re more likely to not drag their feet.”
Freelance to Founder · Pressure to Be a Marketer?
Play from 13:51
13:51
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What was described
Pre-qualify clients by asking for content readiness and responsiveness before signing an agreement
Said nearby on the same subject
“Defining the role is easier before the employee starts… Resolving scope is easier before the contract is signed… Planning the project is easier before the crew's mobilized.”
TD
Todd DeWalt
The Construction Leading Edge Podcast ·
“One of my most favorite things for client service is just using Otter transcripts, which we may migrate to zoom, getting so many insights around what clients are asking for sentiment of clients.”
RH
Ross Hudgens
The SEO Podcast: Page 2 Podcast ·
“We used to spend 80% of our time getting ready for the 20% of the time we were actually with our clients, that needs to flip. And 20% needs to be prep. 80% needs to be with the clients”
MS
Mike Sullivan
Punk CX: Customer Experience Insights with Adrian Swinscoe ·
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