“We make a chart. And it's the can, can't, will, won't chart... If the answer is can but won't, my job is to inspire.”

Danny Meyer · Tony Robbins Podcast Daily · The Golden Rule of Hospitality | Tony Robbins Interviews Danny Meyer

Play from 22:23
22:23

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What was described

uses a "can, can't, will, won't" quadrant chart to classify employee behavior and decide whether to celebrate, inspire, or correct

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