“…our deliverability is great, it's 99.9%… you have to build your brand around that for people to believe it.”

Startups For the Rest of Us · Episode 855 | The Eight SaaS Moats that Still Work in the Age of AI

Play from 55:21
55:21

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What was described

Built a learning loop to keep spammers out and maintain 99.9% email deliverability, then tried to brand that capability to convince customers

99.9% deliverability

Said nearby on the same subject

“Brand memory… advertisers can share all of their inputs about their brand… it persists, it learns, it keeps improving.”
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Why it worked Share this moment
“I sent a cold e-mail to Mike… I booked a flight out there… I sat down with him and I said… I love to learn about how you think about investing.”
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Said on How I Invest with David Weisburd
How they work Share this moment
“Retention of customers, maintaining relationships and revenues… is usually one measure for the earn-out.”
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Said on Owner To Owner Podcast
“We convinced the Swiss… worked intensively on a brand transformation… influencers, social media, content creators… took about 18 months.”
NZ
Nespresso Australia & New Zealand
15 Minutes with the Boss ·
Business model 18 months Share this moment

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