“Reed had part of the company out talking to customers, doing qualitative research every month. Every month.”
The Global Leadership Podcast · Ep 223: What If You're Waiting Too Long to Decide? (with Kelly Merryman Hoogstraten)
Play from 5:09
5:09
Audio streams from the publisher’s own feed. Verbatim does not host or copy it.
What was described
Had a team of about 50 people conduct qualitative customer research every month
50
Said nearby on the same subject
“After your team has gone through the process once, they should continue to ask prospects and new clients how they conducted their research and to what degree AI shaped their short list.”
“We quickly adapted to, you know, moving to online, using Teams or other platforms to meet with customers. And it was very well received and we were still able to conduct business. And in my mind, I think we were able to conduct more business because you've lost the commute, right?”
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