“I use it because it does have that nice, like handoff to my clients. So I'll send them a training of like how to use it.”

“One of my most favorite things for client service is just using Otter transcripts, which we may migrate to zoom, getting so many insights around what clients are asking for sentiment of clients.”

“Ashley Mejia said, once we put a real pre-construction and nail the handoff process in place, our punch lists shrank, clients were happier, chaos went away.”

“We actually encourage clients to actually place in their pricing on the websites ... it can actually cite their prices in directly”

“We also will send out to you our training manuals, which does all the note-taking for you, and it gives you frameworks that you can use with clients right away.”