“We have a color bar party with my friends. It's really popular… How do we do color bar in a way online that makes it feel as fun as it is in a store?”

“Human in the loop combination where you can combine human experience, customer orientation and empathy with the AI efficiency”

“Go where the community is, build a subreddit, ... run paid ads at the place where Redditors exist so you can attract more customers on Reddit.”

“You don’t want to go into a store where your customer is not shopping… if the store is not investing in your customer… then don’t go in there.”

“I’m a big believer in kind of the lean manufacturing mentality where we want our suppliers close to where our manufacturing is, close to where our customers are.”