“We've done quite important restructuring, which helped us to orientate or to move from the previous role where we were sales and relationship managers to purely focus on the relationship management”

The REGIS-TR RoundUp · SIX's New Integrated Post-Trade Services: Live in Madrid

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What was described

restructured the team to shift from sales/relationship managers to a pure relationship-management focus, freeing sales to acquire new customers

Said nearby on the same subject

“We have a whatever the total percentage of payout is going to be. 30%… If your sales management team was better than your sales team, move a few points over towards the sales managers.”
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“Ask your sales team to take your five largest accounts and have each relationship owner pick the one that's missing, confidence or feeling valued.”
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