The Verbatim Monthly Study, from Verbatim by The Art of Service, is free original research built from what founders, executives and operators said on 900+ business and technology podcasts in the last 30 days. Every figure below is drawn live from the library and every finding links to the exact second it was said, so you can play it before you quote it. The library updates every day. Verbatim Free sends a Monday brief on 3 topics at USD 0.
Updated
Counted from episodes dated 2026-09-29 onwards. Updates every day.
“I used ChatGPT in a temporary chat, so nothing from my own history could skew the answers. And I asked two kinds of questions. First, what do you know about a business, by name, in its town? Second, for every trade and town in the test, who's the best roofer or plumber or electrician in that town?”
Framework
It counts what operators said first-hand, keeps only the moments with an action, result, price, tool or claim, and totals them so a finding is a count you can check.
Verbatim tracks 900+ business and technology podcasts and publishes short, attributed quotes from founders, executives and operators. The library updates every day, and each quote keeps who said it, the show, the episode, the date, the second it was said, and any numbers the speaker gave.
The study is that library read over the last 30 days. The figures above are not typed in by hand: the page pulls them from the library at the time you load it, which is why they change as new moments land. A finding counts moments, not opinions about moments. Where a claim is contested, Verbatim's Another view shows a quote from someone who said the opposite or something different, so the study carries its own counter-voice.
The quoting rules, including how speakers are attributed and how a show asks to be removed, are on How we quote.
Cite the moment, not the page. Each finding and each number above carries a listen link of the form https://verbatim.theartofservice.com/listen/<id> that plays the quote from the second it was said. Link to that, and name the speaker and show as the library shows them.
A short form that works in a deck, a memo or an article:
Quotes are short on purpose; the full episode belongs to its publisher, so link to the second rather than reproducing more. If you want the findings read against your own offers, Verbatim Advisory does that as a private written brief; there is a full, unedited sample at /advisory/sample.
The Verbatim Monthly Study is read straight from the Verbatim library: short, attributed quotes from founders, executives and operators on 900+ business and technology podcasts, updated every day. The page counts the moments, shows and topics of the last 30 days and lists the numbers operators said, each linked to the second it was said. Nothing is typed in by hand.
Yes. Cite the individual moment: name the speaker and show as Verbatim shows them, keep the quote short, and link to the listen page, which plays the quote from that second. The full episode belongs to its publisher, so link rather than reproduce. Verbatim's quoting rules are set out on the How we quote page.
The Verbatim Monthly Study is always current: the figures on this page are pulled from the library when you load it and cover the last 30 days, and the library updates every day. There is no fixed publication date to wait for. Verbatim Free sends a Monday brief on 3 topics if you want the week's moments by email.
Verbatim tracks 900+ business and technology podcasts and publishes quotes from founders, executives and operators who speak on them. The most active shows of the last 30 days are listed above with links. Any show can ask to be removed at /takedown, and the full episode always belongs to its publisher.
Yes, in two ways. Verbatim Pro lets you set up to 50 topics in your own words and search the last 30 days yourself, at USD 29 a month. Verbatim Advisory is a private written brief about one business, built from what operators said, read by a person before it is sent: one brief USD 497, or USD 297 a month.
Verbatim Free sends a Monday brief on 3 topics of your choice, with every quote playable at the second. USD 0.
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