Leadership and management: what operators said this week

Leadership decisions described by the people who made them. The 12 strongest moments from named speakers, word for word, each playable from the second it was said. Updated .

“65% of leaders are also saying that their business users always have to check the outcome of AI”
NN
Neda Nia
The CPG Guys ·
Hard number 65% Share this moment
Another view · “They’re often asking for how can you help our revenue grow? And that is not a good place to start because the AI outbound SDR… sucks at it.” Justin Watt on Using AI at Work: AI in the Workplace & Generative AI for Business Leaders · Listen
“That's why most people should be using password managers… Bitwarden is what I use… 1Password… Apple passwords… KeyPass XC… Google password manager… Microsoft password manager”
MP
Mike Piper
The Long View ·
Another view · “They are almost the gatekeeper of our risk resiliency strategy because we do need those goods and services” Marilyn Rivers on Public Risk Management · Listen
“Once we've purchased for people, we've also got a project management service that can also manage that entire renovation process... and we've also got the property management side of it as well”
HN
Hadley Nightingale
Geared for Growth Property Investing Podcast ·
How they work Share this moment
Another view · “One problem is that discounts attract the wrong clients for your firm. When you lead with a price reduction, you're quite literally signaling to a prospect that price is the primary factor they should be weighing in their decision.” Ryan Lazanis on Future Firm Accounting Podcast · Listen
“But from my investment strategy, I have a property manager. So majority of the things that I do are through property management because I work a full time at the time I was also going to school full time”
LB
Lindsay Barrientos
BiggerPockets Real Estate Podcast ·
How they work $388 monthly debt service; $1,100 rent Share this moment
Another view · “‘If you look at the actual return, it’s maybe 2% net… you get 5% in the bank… stocks beat property.’” Steve Johnson on Equity Mates Investing Podcast · Listen
“We went out and said, here's our leadership team. Here's our plan. Here's our vision. If you believe in it as much as we do, we would love to talk to you about partnering.”
ST
Sean Taylor / Smith & Howard
The INSIDE Public Accounting Podcast ·
Business model Share this moment
Another view · “These software investments are largely dead money, meaning investors are never going to see any return.” Steve Eisman on The Real Eisman Playbook · Listen
“A lot of software packages, ours has it actually, has a change management cycle built into it.”
JM
Jim Moran
The ISO Review Podcast ·
Automation Share this moment
“Every woman should have her own person that represents her and you know like a business manager of their own”
RZ
Rachel Zoe
Aspire with Emma Grede ·
How they work Share this moment
“She advises to make sure there are clearly defined roles and assign ownership for strategy, project management, marketing, sales, etc.”
RH
Rosie Holt
Best Business Podcast with Rosie Holt ·
How they work Share this moment
“We can use summarization to make context manageable, but ideally we preserve the underlying authoritative information separately.”
SP
Sowjanya Pandruju
Software Engineering Radio - the podcast for professional software developers ·
Why it worked Share this moment
“As of Jan 1 I came off the Management Committee, I'm still on the Investment Committee, and I won't take new board seats as we sell companies.”
JA
James Andersen
Buyers and Builders ·
How they work Share this moment
“They met without me for three years before I retired. I was not in the room. And they were conducting management meetings every single week.”
RA
Rich Ashton
Your Business Growth Podcast ·
How they work Share this moment
“In one firm, I worked with the owner, spent two years putting his senior manager in front of clients and the wider market.”
RR
Rob Ram referring to a firm owner he worked with
Accounting Voices ·
How they work 2 years Share this moment

Why read what was said, rather than a summary?

Summaries smooth out the specifics: the number, the caveat, the thing that went wrong. A short quote with the moment attached keeps them, and lets you hear the tone. Quotes are short extracts linked to the publisher’s episode. How we quote.