Local trades and home services: what operators said this week

What owners of local trade and home-services businesses say about leads, crews and growth. The 1 strongest moments from named speakers, word for word, each playable from the second it was said. Updated .

“He cold-called the man who built Arizona's second-largest HVAC company and offered him equity in exchange for advice.”
EY
Elias Youssef
Acquiring Minds ·
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Another view · “If you start running the company, then the risk is that everybody feels that now the CEO is running the company and I need to run everything by them, which just slows everything down” Nitin Nohria on The Founder Mindset with Reza Satchu · Listen

Why read what was said, rather than a summary?

Summaries smooth out the specifics: the number, the caveat, the thing that went wrong. A short quote with the moment attached keeps them, and lets you hear the tone. Quotes are short extracts linked to the publisher’s episode. How we quote.