Business transformation: what operators said this week

“We have out of the box agents that can be deployed in 30 to 90 days… not six to twelve months of digital transformation.”

“Companies need to progressively equip themselves with a team, a transformation team that will be able to connect technology, business, strategy, HR, finance, risk”

“And of course, you know, it's great for things like transcriptions and, you know, the efficiency and the productivity gains are there and they are real”

“We chose not to use operating partners because we don't want to micromanage the founder.”

“Basically you're saying, OK, a line cook must be paid $15 an hour. It's not an extraordinary amount of money, but it ensures that a business pursues the high road of more efficiency.”

“If I'm going to grab that battery, and stuck it back in the lawnmower, and go cut lawn again, well, the most efficient, is to charge it to 80%.”

“When you strip away the 30 useless apps your team ignores and force everyone to operate through three perfectly optimized platforms. Confusion disappears.”

“You should be auditing the process, not the, not the results, right?”

“They need to keep their records of changes for five years. If they use A2LA as their accrediting body.”

“If you realign military so that you're not building long-range capacities that need air power, which are very greenhouse gas intensive to move, then you can reduce operational emissions.”

“‘We built an AI operating system that has all the context… connects into the CRM… because everybody has the same tools, but they don’t have the data’”

“‘All of a sudden we got all of these different clients from different places in the country… we could operate online’”