Software and product: what operators said this week

Product and engineering leaders on what they shipped and why. The 12 strongest moments from named speakers, word for word, each playable from the second it was said. Updated .

“In my Pentagon work, I learned that when you launch a missile, you notify all the other countries, and they train their satellites on your missile launch, which is two reasons. One, they make sure that you did what you said, and second, they get to train their missile launch watcher.”
ES
Eric Schmidt
Rapid Response ·
Growth tactic Share this moment
Another view · “Australia has the highest penetration of online questions at AGMs in the world, the hybrid meeting. Most other countries don't have it.” Stephen May on The Money Café with Alan Kohler · Listen
“And then we also have a monthly subscription. So similar to some of the other wearable models like Aura and Whoop where you have hardware plus software. And what's the software subscription price? Between $19 and $29. But right now everyone's pre-ordered at $29 a month.”
JW
Jack Walters
The Pitch ·
Pricing $359 hardware pre-order; $19-$29 monthly subscription; $29 current pri… Share this moment
Another view · “I don't think time and materials will last. It will be things like subscription and project… subscription will work for services needed indefinitely.” Taylor Hirsom on Secure & Simple - Podcast for Consultants and CISOs on Cybersecurity Governance and Compliance · Listen
“I have my own security agent that reviews the code. And it's like, well, Claude just created the code. But then Claude is now with its security app going, well, that code is insecure.”
GK
George Kurtz CrowdStrike executive
No Priors: Artificial Intelligence | Technology | Startups ·
Automation Share this moment
Another view · “The ATO can see… there’s a red flag… the ATO may well already know that your trust quite possibly has tripped that FTDT liability” David Montani on Accountants Daily Podcast Network · Listen
“We're going to invent a product that sells for exactly $100. And this is actually a really good TikTok shop product because it has 70% gross margins, meeting our landed product cost is $30”
JW
Jordan West
The Unofficial TikTok Shop Podcast with Jordan West ·
Business model $100 sale, $30 product cost, 70% gross margin Share this moment
Another view · “There's a lot of reporting showing that the gross profits for serving the models are, you know, the gross margins are positive.” Garrison Lovely on Future of Life Institute Podcast · Listen
“But if that 30% was on things that were taking you 200, you know, engineer hours to achieve, right, you've done wonders”
DB
Doug Barbin
Security & GRC Decoded ·
Automation 30%; 200 engineer hours Share this moment
Another view · “If you automate a bad process, sometimes all you've done is make that bad process happen faster.” Todd DeWalt on The Construction Leading Edge Podcast · Listen
“A lot of software packages, ours has it actually, has a change management cycle built into it.”
JM
Jim Moran
The ISO Review Podcast ·
Automation Share this moment
“Run randomized unannounced audits on their work, make accountability a feature of the software”
PA
Paul Alex
The Level Up Podcast w/ Paul Alex ·
How they work Share this moment
“…when I purchased the organization in 19, launched a fractional HR company for individuals that don't have, don't want, don't need a full-time HR person.”
CM
Chrissy Myers
Level Up Claims ·
Business model Share this moment
“When you strip away the 30 useless apps your team ignores and force everyone to operate through three perfectly optimized platforms. Confusion disappears.”
PA
Paul Alex
The Level Up Podcast w/ Paul Alex ·
How they work 30 apps, 3 platforms Share this moment
“I always tell people, I'm like, reverse engineer it. Like try to search yourself up and see like through Instagram, through Tik TOK”
AB
Abby Baker
Dental Founder Podcast ·
Growth tactic Share this moment
“‘He does a lot of his activation in Slack… for Microsoft platform they can use Teams… meeting the users where they are.’”
DK
Devin Kunysz
The CPG Guys ·
Growth tactic Share this moment
“They can be like a couple thousand characters. So you can actually make a QR code that isn't the link but is the document.”
PF
Paul Ford
The Vergecast ·
Growth tactic a couple thousand characters Share this moment

Why read what was said, rather than a summary?

Summaries smooth out the specifics: the number, the caveat, the thing that went wrong. A short quote with the moment attached keeps them, and lets you hear the tone. Quotes are short extracts linked to the publisher’s episode. How we quote.